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Our General Approach
 
Our consultancy is independent and is owned by its principals. We are not a subsidiary of any advertising agency or design group. We have no agenda other than creating the best possible names for our clients.

We believe that any new name should embrace several disciplines. A new name must have a strong positioning orientation to help differentiate the brand. It also should have a strong customer sensibility, and it should have a realistic basis in linguistics.

We use a variety of techniques and inspirations in creating new names. Here are several of them:

Existing terms or words used in new ways, such as adapted metaphors. ("DieHard" is an adapted metaphor which uses the concepts of tenacity and stubbornness to characterize an automobile battery.)

  • DURATION became the name of a wear-resistant polyethylene used in Pfizer surgical implants.
  • BOUNTIFUL is a shampoo that uses natural ingredients to give hair more body.
  • SECOND NATURE is a phrase adapted for Alliant Energy’s environmentally-friendly “green power” offerings.
 

Compressions or contractions of existing words and phrases. ("Newsweek" and "Citibank" were formed using word compression.)

  • TELE-FLASH was our coinage for an electronic message delivery system.
  • FUTURE FILE branded an information retrieval system for physicians.
 

Construction of new words (neologisms) from obvious and recognizable roots.

  • TRUESTE is the neologism we coined for a new Tiffany perfume.
  • PREMIO for a national brand of Italian sausages (premio is the Italian word for "reward" or "prize").
  • CERIDIAN for a proprietary, ceramic-based ingredient from Aqua Glass Corp.
  • OCEANA for a seafood restaurant group.
The Process
1. Review of materials. We ask to examine in detail the company's marketing, sales and promotional materials, consumer/customer research, plus any available competitor materials. We augment this with our own information retrieval process on the product or business category.
2.   Input session with client. Agreement on an overall naming strategy is vital. We need consensus on what the new name should communicate, and what it should not, as well as additional input on business plans and objectives. For this purpose, we schedule a conference call or in-person meeting with members of the client team.
3.   Additional input/Clarifications. Client material typically produces questions and areas we want to clarify. We digest the input material quickly and follow-up as necessary with telephone and e-mail queries.
4.   Language research. Researchers then explore the etymology of building-block terms related to the industry and the assignment. We then construct Word Trees (roots, synonyms, analogues, idioms, collocations, translations, etc.) for those terms.
5.   Name generation. As noted above, we use a variety of techniques and inspirations to generate thousands of name candidates.
6.   Sifting and sorting. We gauge our name generation efforts for appropriateness against the objectives and criteria.
7.   Refinement. Our linguists and wordsmiths work on the structure, shaping and polishing of the new names.
8.   Mid-Course Review. We schedule a client review of a sampling of names that have been generated. This step, we have found, is critical in keeping the project on course and in identifying any areas that need clarification or redirection.
9.  

Screening of semifinalists. A smaller group of candidate names emerge, and they are screened for trademark availability.

  • We screen for identical trademarks in the International Trademark Classes appropriate to the assignment.
  • If the name is to be used as a company name, we also screen for availability as a corporation name in the state where the business will be headquartered.
  • All these findings are included in our final report.
10.  

Analysis of screening. As we unearth names that are identical, we provide information on the owner and status of those names. (We do this because the screening may reveal names owned by tiny or inactive firms, and clients may wish to consider the purchase of an existing name.)

  • We approach this screening analysis as linguists, not lawyers. The information we report on preliminary name screening is not a guarantee of actual availability. No single source or database lists every relevant mark. (A screening for the name "Accessory" would not necessarily reveal the existence of the name "XSRE.")
  • Our preliminary screening is not a totally accurate predictor of a client's ability to register and own a name. Any final opinion on name availability should be made by the client's own legal counsel.
11.  

Multilingual suitability. We automatically screen the candidate names in Spanish, and can include as many other languages as the client requires.

  • Linguists or native professional communicators report on general acceptability, existing meanings, negative connotations and ease of pronunciation.
12.   Deliverables. We prepare a comprehensive document, which includes brief rationales for each candidate name, and submit it for your review. This often includes an in-person presentation. We present a minimum of eight names.
Project Team
To generate new names, we tap into a team of 6-8 seasoned professionals skilled in marketing, language and communications. A typical project team includes:
  • Two language researchers, who deal with the etymology of building-block words related to your business;
  • Two or more linguists, who focus on the structure and appropriateness of new names;
  • And several wordsmiths, who assist in the shaping and polishing of new names.

A few words about our team: We only use veteran professionals with a minimum of 20 years of practical, hands-on experience. There are no rookies or newly-minted PhDs on our team, which is a common practice at the big naming factories.

A few examples of the talent we bring to a naming project:

  • One of our language researchers is a noted lexicographer who has worked on major dictionary projects in three countries.
  • One of our linguists, London-based, is fluent in five languages.
  • One of our wordsmiths is a former creative chief at a major NYC ad agency, with a portfolio of awards.

Each project is managed by Steve Rivkin, the founder of Rivkin & Associates Inc.

In the naming arena, Mr. Rivkin's firm has completed assignments for more than 100 companies in consumer products, technology, healthcare and financial services. He has spoken on the subject of naming at seminars and conferences, both here and abroad, and has been called “American’s leading nameologist” by Asian Brand News.

Mr. Rivkin's firm produces a biennial survey on how American companies develop names, and he is widely quoted in magazine and newspaper articles on the subject. A writer by training, Mr. Rivkin has a diverse background in naming, marketing, advertising and journalism. His latest book, The Making of a Name (2004), is described by Oxford University Press as “the definitive book on names and naming.”

Costs & Timing
We work on a single-fee-quotation basis with no additional costs. Included in that one fee is everything from the creative team to the preparation of our work product to travel costs.

The project fee therefore includes overall project management, input and briefing sessions, language research, comprehensive name generation, our candidate evaluation and culling, preparation of the completed work product, foreign language screening, and air/ground travel costs for input sessions and a presentation of the work product at the client’s offices (if requested).

Project fees for straightforward naming assignments are in the $25,000 range and increase depending on the complexity and specific needs of the assignment.

We understand that speed is of the essence in most naming assignments. The completed work product is normally delivered within three weeks from our receipt of a signed letter of agreement and the availability of input sessions and briefing information.

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